Coronavirus (COVID-19) Updates
Introducing your support team! (Updated: 4/5/20 14:15)
Get ready to hear from your team! For our April - October Couples, you should be soon hearing from your wedding support team! Our Wedding Day coordinators will be contacting each couple over the next week to start planning things with you like, Timelines and Photo plans! Your coordinators are in place to work with you on your Plan A and your Plan B for your special day, so all you have to do is enjoy wedding day bliss, we take care of the rest! For those who have selected your foods, your decor and set a timeline - your coordinator will revisit the details with you and pull them all together so we have a great plan in place! For those who still have to do those things, these ladies will help you get the ball rolling or carry it to the finish line! So expect to hear from Chelsea, Isabella and Katya soon! We look forward to working with you!
Opening Our Calendar for Backup Dates to our June Couples (Updated 4/4/20 09:00)
Many of our June couples have contacted us asking if we think this COVID nightmare will be over in time for their weddings to take place as planned. We genuinely don't know any more than you do but we are here to help you stay relaxed and not have to feel any more uncertainly than you have to. What is in our control is our ability to allow our couples to choose 'back up dates" or to reschedule if desired. We have a number of dates that are available for 2020 and we are now opening those dates to our June couples as all of April has rescheduled and May couples have all either rescheduled or selected back up dates just in case. It is your option if you just go ahead and postpone or if you want to hold both dates until your original date gets closer and we have a better idea of where we will be. If you are a June couple, feel free to contact us for dates. We give the dates to one couple at a time so please let us know your choice within 24 hours of having the open dates. This allows everyone the ability to choose and not have conflicts because two chose the same date at the same time. For June couples, the dates are first come first serve. We will not be contacting June couples but will rather wait to here from you.
AS THINGS CHANGE IN MARYLAND - WE ARE HERE (Updated: 3/29/20 16:00)
Many are experiencing the challenges in sorting through the news that is currently coming at us in massive doses on TV, Social Media and Radio. One minute it is one thing, the next something slightly or completely different. Constant updates of every changing detail. This is creating comfort for some but stress for others and we at Magnolia are seeing this and we respect all the different emotions that are circulating as a result. This page is designed to apply what we have learned from updates to how it will impact our community of clients in one central place but if you have any personal needs, fears, anxieties or stresses and need more personalized attention. please know it is absolutely ok to reach out to us privately still. We are here for you and your texts and emails are welcome. NATION STRONG - MARYLAND STRONG - MAGNOLIA STRONG.
NEW MARYLAND PRECAUTIONS THAT IMPACT MAGNOLIA (Updated: 3/25/20 19:00)
Many have heard that Maryland's Governor hosted a COVID-19 Response Briefing this morning during which the State's Superintendent of Public Schools spoke and extended the closure of Maryland public schools to April 24th, 2020. This precaution is in response to obvious developments, as the virus spreads in not only our state but others in our country. As a result of the update we recognize this may suggest coming social distancing extensions for businesses, our communities and adult's social activities as well . For this reason we have begun allowing our May 2020 events to begin selecting postponement dates in the event their weddings or celebrations are faced with state of federal large group restrictions. Couples are being contacted directly. If you are a May wedding or other event, and have not received a call or text message yet, we promise it is coming. Hang in there. By the end of this week all May events will have their "Plan B Date" secured and you'll be able to relax at least on that front. We have plenty of desirable dates in the coming months that should be well past this health challenge we are experiencing today. we ask that everyone be patient as we make these calls, understand you are ALL our priority and we look forward to getting some peace of mind in place for everyone.
For those weddings and events scheduled for June and July. We understand the stress of today's events are impacting all of you too. We understand that you are experiencing similar feelings of fear of the unknown. We do not want you to ever feel you are not important nor are less impacted by the anxieties this causes. We are here for you and if you'd like to talk we are here to listen. At this time though, we are not moving June and July dates. As time moves forward and we have a closer understanding of where we will be, we will consider the need to make changes and I promise we will do so quickly and efficiently. We have you. We are here for you too. Hang in there as well and check here regularly for any updates that may help you connect to your venue and what is happening.
Till next update... Stay well everyone!
The post below has been updated to include information about the impact of rescheduled wedding dates on in house and outside vendors. Please review.
AVAILABILITY OF OPEN DATES FOR POSTPONED EVENTS (Updated: 3/25/20 19:00)
At this time we feel it is important to share with all our couples, who are scheduled to host weddings between April and June, that Seasons at Magnolia is well positioned to accommodate changes of dates as mandates dictate. We understand that some are watching this crisis unfold and anxieties are at an all time high; even beyond the very normal jitters that come as we approach our weddings days. This is an unfair and unprecedented scenario that is naturally creating unusual worry and panic layered over the expected emotions. As a result, many are understandably asking themselves, and family members / friends, what's going to happen? What are we going to do if this epidemic keeps going through my wedding day? Are we going to be able to reschedule? Are there even dates? These are all very understandable concerns and wise questions to seek answers to. Before we answer these questions though, we want to emphasize the importance of staying calm and preparing to accept that solutions won't match your original plan exactly for obvious reasons - but they will deliver your original goal - a lovingly celebrated wedding day with your family and friends. Now... to quell concerns and answer the questions that are at the top of every soon to be wedding couple's minds.
We at Magnolia have temporarily closed our 2020 calendar for “New Bookings” up thru November 2020. This means new clients reaching out to our venue (Effective Sunday, March 15th, 2020) to schedule any new event or use of our venue will be offered date options that occur after November 2020. Magnolia currently has over 40 available weekend dates on our 2020 calendar through November and those dates will be exclusive options for any couples who must postpone. The process for moving wedding dates will be based on known and implemented, government mandated, social interaction restrictions. Right now, we have rescheduled ALL April events that must be rescheduled because of mandates that are in place to protect the welfare of our guests and staff. Those reservations that remain unchanged are not "events" that need to be postponed or rescheduled at this time due to the nature of their meeting. We do have 1 event that remains on our March calendar. That event is not a wedding and is of a nature that is exempt from the State and Federal restriction guidelines. As postponed events move to new dates, date availability will change of course. We will be opening the option for May 2020 events to postpone and select new dates if things continue to progress and indications suggest doing so will be necessary. We are not overreacting nor under-preparing so as to not cause calamity or a rush to make changes that may not be needed or potentially regretted.
For those who have selected our all in house vendors, changing your dates will not put you in a position of having to juggle your vendor's availability before selecting your postponement date. Our in house Florist, DJ, Photography and Catering Company and Serving / Bartending teams have all committed to open availability for the dates Magnolia has for re-selection. We have also contacted officiant options and know we have at least one officiant available for every date open for rescheduling. Upon rescheduling, in the case of all in house vendors, your vendors will be notified instantly of your new date and all calendars will be seamlessly updated. If you have booked an outside vendor for any of your wedding day services, we recommend reaching out to the vendor prior to committing to a date change to first confirm their availability. Magnolia cannot speak for those outside vendors so we do not know how they will be equipped to handle the date change if they are already scheduled for another event. If they are not available and you are in a situation where none of our many dates will work for a vendor, we will work with you to transition to a new vendor or even one of our in house options; if it comes to that. Most professional vendors do have back up support in their businesses so that in the event they are unable to perform, they can call in a equally qualified substitute. Our hope is this won't pose too many challenges as we know vendors in our industry are as eager to support their couples as we are during this tough time for all.
Now, because it has been asked, here is the answer to how Magnolia has available dates when we had reached a nearly fully booked calendar for 2020 with only a rare few dates open in May - November? The reason we are in such a good position as far as date availability now is a direct result of our venue’s business plan was designed to ensure a set number of days / weekends were strategically “closed” to provide built in recuperation days for the venue and our community. When we began hosting weddings and events 3 1/2 years ago - we intentionally built in “off week(ends) / days,“ every month to ensure our staff teams had adequate breaks for vacations and time with their families, for our community to have a break from the influx of hundreds of wedding goers traveling through our rural town and for Magnolia to receive periodic manicures to its lush property. As a result of this, over the past few years of operation, our business has enjoyed the benefits of these built in breaks that this year, to all our good fortune, will be able to accommodate the needed wedding rescues.
Some will still find their heads taking them to worry places because even with answers, questions still come. The difficult times we are in are fostering idle time and idle time during crisis begs for more questions and concern. We get this too and are compassionate to that challenge. Please check our site if you feel something new has occurred that you think may change anything you already know. We, like you, are interested in "solutions" and are awake daily thinking things through to make sure when the need for a new solution presents, it is not met without one in place to answer it.
We are all blessed that our calendar structure already had the “breathing room” it does, that we have in house vendors that are extending our couples such dedicated commitment and promised service and that we have staff "teams" that can alternate work days and weekends to still afford our crew the opportunity to enjoy time off. We know we will all come through this and we will all get to enjoy your “Happily Ever After,” even if a little later down the calendar than we planned. We ask that couples be patient, be calm and be assured that things are going to get better and your wedding days will come.
This isn’t anyone’s first choice, to endure such strange circumstances; and no couple prepared for this, but we know our couples will rally, that people will offer each other positive support and again, you will have a beautiful wedding day because that is the one plan that will not change - no matter what we are faced with.
Hang in there. Stay well. Take loving care of each other, your family and friends and we will keep you all posted as things continue to develop.
Our best from,
Jeff & Jennifer
And the Team at Seasons at Magnolia
Mary, Cameron, Eric, Jordan, Bethany, Isabella, Tommy, Patrick, Delaney, Nicole, Amy, Katya, Mike, Mark, Kayla, Lisa, Justin, Jesse, Olga, Emily, Steven & Chelsea
RESCHEDULED EVENT DATES (Updated 3/18/20 16:00)
Thank you to all of our event clients and B&B guests. We deeply appreciate how wonderfully patient and receptive you have all been with the ever changing game plans we are being forced to put in play as the current health crisis progresses. We will continue to stay in touch and be available should you need to reach out to us for any reason.
THIS UPDATE IS FOR OUR CLIENTS AND THEIR GUESTS WHO ARE SEEKING INFORMATION ABOUT COMING WEDDINGS AS WELL AS PRIVATE RESERVATIONS. SOME EVENT DATES HAVE BEEN POSTPONED, OTHERS HAVE HAD BACK UP DATES SELECTED TO BE PREPARED IN THE EVENT THEIR FIRST CHOICE DATE MUST CHANGE. ANY NEW DATES SELECTED WILL BE ANNOUNCED PRIVATELY BY THE HOSTS OF THE EVENTS. PLEASE CONTACT THE HOSTS OF YOUR EVENT FOR MORE INFORMATION. MAGNOLIA WILL NOT BE RELEASING ANY POSTPONEMENT OR BACK UP DATE INFORMATION TO GUESTS OF OUR HOSTS. (Updated 3/25/20 23:30)
March 29th - Magnolia Wedding Couple(s) Tasting/Planning Mtg. - Postponed
April 4th - Wedding - Postponed - Please inquire w/ couple for info
April 5th - Private Reservation - Postponed - Please inquire w/ host for info
April 8th - Private Event - Postponed - Please inquire w/ host for info
April 11th - Public Event [4th Annual Easter Egg Hunt] - Postponed w/ New Date TBD
April 15th - Magnolia Wedding Couple Vendor Night - Postponed w/ New Date TBD
April 16th - Wedding - Postponed - Please inquire w/ couple for info
April 16th - Magnolia Wedding Couple Cake Tasting - Postponed w/ New Date TBD
April 18th - Wedding - Postponed - Please inquire w/ couple for info
April 19th - Private Reservation - As Planned
April 25th - Wedding - Postponed - Please inquire w/ couple for info
April 26th - Private Reservation - As Planned
May 2nd - Wedding - As Planned
May 3rd - Wedding - As Planned w/ Backup Date Selected if Needed - Please inquire w/ couple for info
May 8th - Wedding - As Planned w/ Backup Date Selected if Needed - Please inquire w/ couple for info
May 8th - Wedding - As Planned w/ Backup Date Selected if Needed - Please inquire w/ couple for info
May 9th - Wedding - As Planned w/ Backup Date Selected if Needed - Please inquire w/ couple for info
May 16th - Wedding - As Planned w/ Backup Date Selected if Needed - Please inquire w/ couple for info
May 16th - Wedding - As Planned w/ Backup Date Selected if Needed - Please inquire w/ couple for info
May 17th - Wedding - As Planned w/ Backup Date Selected if Needed - Please inquire w/ couple for info
May 22 - Wedding - As Planned
May 30th - Wedding - As Planned
May 31st - Wedding - As Planned
SOCIAL DISTANCING EVENT RECOMMENDATIONS (Updated 3/16/20 22:45)
Developments today that impact venues like ours include the recommendations of the CDC updated below (3/15/20 Update) and the White House recommendation today (3/16/20) that events planned to host more than 10 people in the next 8 weeks - should postpone. Many people have contacted us asking about small events such as bridal & baby showers as well as meetings such as planning meetings and group tours. As of today - we are suspending group meetings hosted by Magnolia, (anything 10 people or more) so this includes: Tastings by the caterer that we host at Magnolia, dessert tastings hosted at Magnolia and "group" decor meetings hosted at Magnolia. Our venue is still closed for the wedding "off season" (we are presently still "in" our "off season") but we have been in very regular communication with ALL of our April and May 2020 clients. Some future events are not being postponed as of yet because we are allowing reasonable time to pass; with the rational understanding that if all people and businesses adhere to the recommended self quarantines - this crisis may find its end sooner and thus such recommendations could be lifted sooner. We are also cognizant of the real possibility the restrictions will last the duration of the current suggestions or even go longer. We are simply not forcing cancellations or postponements until the future dates are closer upon us. If you have an questions relating to a specific date, please feel free to reach out to us.
Magnolia does intend to still host individual planning meetings but with responsible precautions taken to ensure social distancing and the safety and welfare of our clients and staff are being addressed and prioritized. Once such precaution, which was made effective earlier last week, is limiting needless person to person contact. We are introducing the offering of video conferencing and teleconferencing to accomplish this. This will require a smartphone to participate but will allow our staff to meet with our clients to discuss things, show decor, explore ideas and plan without having to be "physically" face to face to do so. Magnolia is also producing a video tour so people can share the venue, manor house, banquet room and decor cottage with friends, family and new clients. Face to Face meetings may still occur in small healthy groups.
Our goal is to maintain as much "normalcy" as possible while we ride out this viral storm. Hang in there everyone. We will get through this.
CANCELLATIONS / POSTPONED EVENTS (Updated 3/16/20 13:30)
Our Easter Egg Hunt Event at this time is postponed. In the event that recommendations by government officials for public events are lifted or loosened, suggesting it is no longer a risk to host a group event, we will open the event again. In this case, we will update here and also on Facebook. We WILL host an Easter Egg Hunt this year so all our children will get that coveted 2020 picture of them with the Easter Bunny for Mom and Dad! It just may not be before the official holiday as usual. But that is ok. The Easter Bunny is excited to get some extra exercise after Easter anyway! Please check for updates as time hops along.
WEDDING / SHOWER / PARTY POSTPONEMENTS (Updated 3/16/20)
At this time we have closed our "open 2020 calendar dates" to ensure we have new date options for those clients who may be forced to postpone their scheduled events per the government's social distancing recommendations. We are not assigning new dates as of yet because we do not know when the recommended restrictions will be lifted and we do not want to be faced with moving dates more than once. We are offering open communication with all clients who may be effected by the current social distancing recommendations. Please do not hesitate to email, text or call, but please also be patient in awaiting our reply if it is not immediate as we are managing a sometimes high influx of messages and are are working hard to offer everyone whatever time is needed with us as you sort through the emotions and challenges being faced.
Reports are circulating that the CDC has made recommendations that all events of 50 people or greater be cancelled or postponed for up to 8 weeks to slow the spread of COVID-19. Seasons at Magnolia has not received an update from the State of Maryland nor the County of our venue confirming this advisement should be treated as a mandated policy in public interest. Seasons at Magnolia will keep our clients and guests informed as this news develops. We are not making any changes in operations at this time.
COMMITMENT TO CONTINUED AND INCREASED GUEST SERVICES AND CARE
Changes in the conditions of the current epidemic will potentially dictate changes in the policies and procedures of our business. This will be necessary to best protect our clients, guests and staff. We do not want to place any members of our community or guests from other communities at risk and for that reason, we will always comply with the advisement of our nation's experts; charged with leading the fight against COVID-19.
We at Magnolia want all of our guests to know we take health and welfare matters seriously; regardless of the presence or not of contagious outbreaks epidemic or pandemic. For us, maintaining a regular cleaning plan to reduce any risk for the spread of infection to our staff or guests, is standard operating procedure; and has always been a major part of every day at our popular gathering place.
For up to date information on COVID-19, please refer to one of the following credible resources. These resources update in real time and offer easy to understand explanations and recommendations for our communities.
It is important for all guests and travelers to remember that your best protection against contracting any virus / infection is to actively practice, best self care. This includes frequently washing your hands, limiting your own hand to face contact and minimizing skin to skin contact with others or needlessly touching items that may have been contaminated by others. It is of course also wise to steer clear of areas known to have a history of contamination and always be aware of your surroundings - avoiding exposure to active illness symptoms such as coughing.
If you have a fever, flu like symptoms, a cough etc., it is recommended you make contact with a doctor and stay away from opportunities where you could spread any possible infection. This is called "self care" and "social distancing." Being proactive in your self care is again, by far, your best line of defense against contracting and spreading any virus / infection; including COVID-19.
This all being said, with the recent up-rise in concerns related to the Coronavirus (COVID-19), we at Magnolia have instituted some added procedures to help mitigate the spread of not just this contagion but all contagious conditions. This involves more frequent disinfection of all public and private restrooms, meeting spaces and guest rooms. No employee is permitted to work with any symptoms and all employees are asked to remain home if they have someone they are caring for, live with or have come in contact with that has COVID-19 symptoms or diagnosis. While no business or person can offer a 100% guarantee that no infection will pass the threshold of a business or even a home - we at Seasons at Magnolia are committed to making extra efforts, where possible, to minimize risks. With this being said, upon discussion with our clients, we will provide; if desired, a temperature check in for all guests attending private events. This involves a temperature check using hospital grade, no touch - thermometers to ensure no attendee is present with an active fever at an event hosted at Magnolia. This again, will be done at private events when requested by our clients who are hosting those private events. This will not be a standard operating procedure for private events. If you are a host of a coming event and wish to take this precaution we support you fully and request you make efforts to notify your guests prior to their arrival, to prepare them for this quick and precautionary process.
EASTER EGG HUNT EVENT (last updated 3/15/20)
Our Coming Easter Egg Hunt on April 11th is still scheduled to take place as planned but will be using a temperature check in process. Our Easter Bunny's helpers will have no touch thermometer "carrots" that will take a quick gauge of each attendee's temperature as you pass through our entrance. This will not be intimidating for children in anyway nor will it distract from all the planned fun for the day. That being said, if we discover a fever within your group, we cannot allow your group to attend. Please, please, please - we beg you - be preemptive and do not have anyone attempt to attend who has a fever or other symptoms that could pose infection to others. We cannot make any exceptions. Children, to our very good fortune, are usually in a very low risk category but we do have a number of children who have enjoyed this event over the past 3 years that have compromised immune systems. This includes children enduring chemotherapy and children with serious health challenges. We want to maintain their ability to enjoy the same festivities as children who are well and do not want to put them or ANYONE else at risk. This is an effort to protect and care for all in our community. We appreciate your support. If you have registered to attend this event, we have your contact information and will notify you if there are changes in the event schedule or date. The event will close registration at 100 people (Adults and children.)
Should you have a plan to visit our venue and have questions or concerns, please don’t hesitate to message us and we will do our best to assist you in any way we can.
Our best to all of you - from all of us at Magnolia.
Jeff, Jennifer, Mary, Cameron, Eric, Jordan, Bethany, Isabella, Tommy, Patrick, Delaney, Nicole, Amy, Katya, Mike, Mark, Kayla, Lisa, Justin, Jesse, Olga, Emily, Steven & Chelsea